Field service, built for the field.
Complete tracking for jobs, equipment, fleet, and team—all in one platform. Scheduling, dispatch, invoicing, and a customer portal that works offline. Pricing that won't break the bank.
Built by someone who's been there.
With over a decade in the service trades—including years turning wrenches in HVAC and running my own handyman business—I've lived every side of this work. Field tech, business owner, the one answering the phone and the one on the roof. I know the rhythm of a service call, what techs actually need at their fingertips, and how the whole operation has to flow when the schedule fills up.
I also knew that the software we're expected to pay hundreds for every month wasn't built by anyone who's lived it. So I built something better.
PrecisionOps is precision operations for your business—tools that help you run tighter, work smarter, and keep more of what you earn. Not software designed by a tech company learning your industry from the outside, but by someone who's done the ride-alongs, the callbacks, the 2 AM emergency calls.
Washburn Solutions is a new name. But the experience behind it has been over a decade in the making—and we're just getting started.
Everything you need. Nothing you don't.
Import your customers and start working in minutes. Spend less time entering data and more time delivering service that keeps customers coming back.
Complete Job Tracking
Every job from call to completion. Status updates, notes, photos, and time tracking in one place. Nothing falls through the cracks.
Equipment Tracking
Full service history per unit. Snap a photo of the data plate and auto-extract serial numbers and specs. Warranty tracking and maintenance reminders built in.
Fleet Management
Track every vehicle. Maintenance schedules, mileage logs, and fuel tracking. Know where your trucks are and when they need service.
Team & Time Tracking
Clock in/out, job time tracking, on-call schedules, and payroll integration. See who's where and what they're working on.
Van Stock Management
Track parts on every truck. Automatic reorder alerts. Transfer between vehicles. Know what you have before you need it.
Scheduling & Dispatch
Drag-and-drop dispatch board. Route optimization. Real-time tech location. Syncs with Google and Outlook calendars.
Invoicing & Payments
Create invoices from job data instantly. Tap to Pay on your phone—no card reader needed. QuickBooks sync. Recurring billing.
Customer Portal
Customers see their equipment, approve estimates, pay invoices, and request service online. Less phone tag.
Compliance Tracking
EPA 608, NATE, state licenses, insurance—track it all. Get alerts before certifications expire. Stay legal without the spreadsheet.
Easy Migration
Switching from ServiceTitan, Housecall Pro, or Jobber? Import your customer list in minutes. CSV works too. No starting from scratch.
Intelligent Diagnostics
Enter readings, get instant analysis. Superheat, subcooling, temp split—with plain-English explanations for customers.
Offline-First
Works in basements, crawlspaces, and dead zones. Syncs automatically when you're back online. Never lose data.
Auto-Generated Reports
Readings and job data turn into professional reports automatically. No typing, no templates, no forgetting.
Voice Control
Log readings and notes by talking when your hands are busy. Works offline. Optional—use it when it helps.
Built for Accessibility
Voice navigation lets you move through the app hands-free. Global search finds customers, jobs, and equipment instantly. Designed so everyone can use it.
Track everything. Miss nothing.
Jobs, equipment, fleet, inventory, time—all connected. One source of truth for your entire operation.
- Every job from first call to final payment
- Every unit you've serviced with full history
- Every truck, its location, and maintenance status
- Every part on every vehicle in real-time
Readings that mean something.
Enter your numbers. Get instant analysis with confidence levels and recommended actions.
- Automatic superheat/subcooling calculation
- Out-of-range alerts based on equipment specs
- Pattern recognition (low charge, restriction, airflow)
- Plain-English customer explanations
See everything. Control everything.
Dispatch board, live tech locations, daily revenue, and customer communications in one place.
- Drag-and-drop job scheduling
- Real-time technician GPS
- Daily/weekly/monthly revenue tracking
- Customer communication history
Your workspace. Your way.
Arrange panels and build dashboards that match how you actually work—not some developer's guess.
- Drag-and-drop panel arrangement
- Save layout templates for different workflows
- Switch between saved layouts instantly
It pays for itself
Paperwork eats hours you could be billing. Missed follow-ups send customers to competitors. Supply house runs you could've skipped if you knew what was on the truck. Reports you fill out by hand that could write themselves. It all adds up. PrecisionOps doesn't add to your costs—it plugs the leaks you're already paying for.
Built for the little guy. Ready to scale.
Most field service software is priced for enterprise budgets—designed for companies with dedicated IT departments and money to burn. We built PrecisionOps for the one-truck operation, the small crew, the owner who's still in the field. Pricing that makes sense when you're watching every dollar. But when you grow—and you will—the platform grows with you. Same tools the big shops use, at a price that doesn't assume you're one of them.
Not just HVAC.
The HVAC diagnostics are here because that's where we started. But the platform underneath is trade-agnostic. Job tracking, customer management, invoicing, scheduling, payments, fleet tracking, van stock—it all works the same whether you're a handyman, appliance tech, carpet cleaner, or pressure washer. Import your own pricebook or build one from scratch. Create custom forms tied to the equipment you service. The structure is yours to shape. Solo operator running everything yourself? This handles it. Want to add a seat for your spouse who does the books, or your accountant at tax time? That's what extra seats are for.
Pricing that makes sense.
One flat base. Simple per-seat pricing. Every feature included. No gotchas.
Standard
1-15 users
Every feature. No restrictions.
- Full platform—every feature included
- Job, equipment, fleet & time tracking
- Scheduling & dispatch board
- Invoicing, payments & QuickBooks sync
- Customer portal
- Mobile apps (iOS, Android)
- Desktop apps (Windows, Mac, Linux)
- Offline mode—works anywhere
- Unlimited customers & jobs
- Role-based permissions
- Analytics & reporting
- Email support
Business
16+ users
For larger teams with bigger data needs.
- Everything in Standard
- Expanded data storage and sync capacity
- Hands-on setup assistance for your whole team
- Phone support option
The extra $15/seat covers the increased storage, bandwidth, and infrastructure required to support larger teams and their data.
Quick Math
$75 base includes your first user. Additional users are $25/month each.